This Privacy Notice explains the types of personal data we may collect about you when you interact with us. It also explains how we process, store, handle and use that data and how we keep it safe.
We take your data very seriously and will continue to review our activities in this area and update the policy as necessary. We will notify you of any significant changes, or you can visit this page to see our policy at any time.
More information about your rights can be found at www.knowyourprivacyrights.org.
Please get in touch if you have any questions or concerns.
The law on data protection sets out a number of different reasons for which a company may collect and process your personal data, including:
Sometimes you might give your consent implicitly, such as when you send us a message by email to which you would reasonably expect us to reply.
In specific situations, we can collect and process your data with your consent. For example, if you are not a member, but wish to receive email newsletters.
You may withdraw your consent at any time by instructing us to do so at email@example.com. If you express a desire to withdraw your consent using any other means, including but not limited to, making requests verbally, on Whatsapp groups or on other social media platforms, or by contacting us through a telephone, we cannot guarantee that the withdrawal of your consent will be adequately processed in our system. Please make sure to withdraw your consent in writing to our email address.
When you subscribe to receive communication from us or become a member, a contract is formed between you and impact Lebanon.
To perform and comply with our contractual obligations, we must process the information you provide us. For example, if you join us as members, we need to gather information about the projects you are involved in, in order for us to support your work. In order to deliver our membership service to you, to enable you to attend any of the events or meetings, to provide you with information we believe to be relevant to you, we will need to contact you to ensure that this obligation can be fulfilled.
In addition, we may aggregate the information you give is in a general way and use it to understand and provide generic information on Impact Lebanon’s membership. We will do this as long as you are a member or you are subscribed and will cease to do this once your membership is terminated or when you unsubscribe.
If the law requires us to, we may need to collect and process your data.
For example, we can pass on details of people involved in fraud or other criminal activity affecting Impact Lebanon Ltd to law enforcement.
In specific situations, we require your data to pursue our legitimate interests in a way which might reasonably be expected as part of running our organisation and which does not materially impact your rights, freedom or interests.
For example, we will write to you to invite you to an event, volunteer in a project, announce the results of a project or campaign, or provide you with updates.
We will collect your personal data in a number of ways including, but not limited to:
We will ensure that this information is processed in a lawful manner and is only used for relevant and necessary purposes.
If you are one of our members: your name, email address, telephone number, interests and background, areas of operation and submitted member profile.
For non-members or for events, we will tell you what information aside from your email address and name we are collecting and why we are collecting it.
We will only share your data with third parties with permission and if we are working with them to deliver services or events and only if it is absolutely essential in order to allow you to attend that event (for example, attendance to a seminar at a university where it is required of us to provide a list of attendees).
We will put in a place a range of measures and data security protocols to ensure that your data is kept safe and secure, including keeping all data password protected.
If you are a subscriber to our mailing list, when we are sending announcements, newsletters or updates to our mailing list of subscribers, we will anonymise your email by placing it in BCC.
If you are a member and have joined a team to work on an initiative or project and where it is necessary for the members of the team to communicate with each other, your email addresses will be visible only to the other members working on the same project and to the board of directors.
We are only responsible for putting in place measures to protect your data when you contact us directly using our telephone numbers, email address or when we ask you to fill a form. On any medium where your data is available to others upon your subscription to it, such as joining a group on Whatsapp to receive announcements, follow us on Instagram or like us on Facebook, we cannot prevent others from accessing your telephone numbers or social media account handles since this information can be seen publicly. In posting personal information, it is up to you to satisfy yourself about the privacy level of every person who might use it. Once your information enters the public domain, we have no control over what any individual third party may do with it. We accept no responsibility for their actions at any time.
Provided your request is reasonable and there is no legal basis for us to retain it, then we may agree to your request to delete personal information that you have posted. You can make a request by contacting us at firstname.lastname@example.org
If you have signed up to receive email communications from Impact Lebanon, you will continue to receive these until you actively unsubscribe.
At the end of that retention period, your data will either be deleted completely or anonymised, for example by aggregation with other data so that it can be used in a non-identifiable way for statistical analysis and business planning.
You have the right to request:
To exercise your rights over your personal data, including all of the above, please contact email@example.com.
If we choose not to action your request, we will explain to you the reasons for our refusal.
Whenever you have given us your consent to use your personal data, you have the right to change your mind at any time and withdraw that consent.
In cases where we are processing your personal data on the basis of our legitimate interest, you can ask us to stop for reasons connected to your individual situation. We must then do so unless we believe we have a legitimate overriding reason to continue processing your personal data.
You have the right to stop the use of your personal data for direct marketing activity through all channels, or selected channels. We must always comply with your request.
To protect the confidentiality of your information, we will ask you to verify your identity before proceeding with any request you make under this Privacy Notice. If you have authorised a third party to submit a request on your behalf, we will ask them to prove they have your permission to act.
To stop direct marketing communications from us, please email firstname.lastname@example.org.
Please note that you may continue to receive communications for a short period after changing your preferences while our systems are fully updated.
If your concern is not handled, you have the right to lodge a complaint with the Information Commissioner’s Office.
You can contact them by calling 0303 123 1113.
Or go online to www.ico.org.uk/concerns (opens in a new window; please note we can’t be responsible for the content of external websites)
If you are based outside the UK, you have the right to lodge your complaint with the relevant data protection regulator in your country of residence.